FAQ
If you don’t find the answer to your question here, please call, text or email and ask!
FAQ
If you don’t find the answer to your question here, please call, text or email and ask!
- PACKAGE PRICING
We offer package pricing for photo booths and DJ services. You can save up to $200 with package pricing.
- WHAT IS INCLUDED IN YOUR DJ/MC PRICING?
We will give you a detailed contract with your event services. Events are charged for performance time only. We include the following for every event. Travel, Setup and Take down of equipment. All DJ/MC services will have a minimum of 2 speakers and 2 wireless microphones, controller, facade and performer.
- WHY SHOULD WE HIRE YOU?
Experience & personality!! We have done over 1,800 successful events. You can find numerous Five star reviews on Yelp, Wedding Wire and The Knot. Every event is planned to perfection.
- HOW DO WE PLAN OUR EVENT WITH YOU?
We give every client a Questionnaire for your itinerary, timeline and music selections. We go over every detail of your event with you or your team. Once we have your information, we give you a typed out itinerary… what we call the DJ/MC script.
- HOW DO WE BOOK OUR EVENT?
We will send you a detailed contract or invoice. You can book online or pay us via Venmo, Zelle or Personal/Company check. Retainers/Deposits are 1/3 of the entire balance.
- ARE YOU INSURED?
Yes. We carry liability insurance for every event through State Farm. Most venues will require a $1,000,000/$2,000,000 policy.
- HOW DO WE CONTACT YOU?
Phone/Text: 949-275-0409.
Email: todd@epic1entertainment.com We will answer all inquires within a 24 hour period. Response time is usually 2-4 hours. - WHAT TIME WILL YOU ARRIVE FOR MY EVENT?
We arrive 2 hours prior to all DJ events for setup. For photo booths we arrive 1 hour prior to event time.
- HOW WILL YOU DRESS FOR MY EVENT?
We dress in suits for weddings and formal corporate events. We try to match the theme for private and casual corporate events.
- WHERE DO YOU GET YOUR MUSIC AND CAN I GIVE YOU MY PERSONAL MUSIC?
We have subscribed to BPM and Promo Only music subscription services. These services offer clean radio edits. For private events we can use a flash drive, Spotify or you can email us an .mp3. We are always able to get any song that you request.
- DO YOU ALLOW GUEST REQUESTS?
Yes!!! We encourage guest requests. Clients have the option to allow or disallow guest requests.
- WHAT IS YOUR DJ STYLE?
Every event is custom. We change our demeanor to match your expectations. We are not over the top with announcements or cheesy comments.
- WHY DO WE NEED A QUESTIONNAIRE?
The questionnaire helps us with your itinerary and order of events. We also have sections for cocktail, dinner, dance, & ceremony music selections.
- WHEN DO YOU NEED THE QUESTIONNAIRE?
We like to have all of your music and your itinerary 10 days prior to your event.
- CHOOSING A PHOTO BOOTH
We offer 6 different photo booths. Touch, Selfie, Video, Mirror, DSLR & 360 booths.
Each booth offers a unique photo booth experience.
- CHOOSING A BACKDROP
We offer 20 in stock pillowtop backdrops. These backdrops are sleek and look Epic. You can order a custom backdrop or step n repeat for an additional cost.
- CHOOSING A PRINT TEMPLATE
We offer 700 different print templates. We can also do custom templates. Template styles are 4×6, 2×6 strips and square.
- WHAT TYPE OF UP-LIGHTS DO YOU OFFER?
We use Chauvet battery powered,(wireless), up-lights. They have over 500 different color combinations and we will go over your options. Most events require 12-20 lights.
- WHAT IS INCLUDED WITH OUR MAGICIAN?
DJ/Magician Gus Garcia will roam your event and do card tricks or a full show. Gus is a regular magician at the Magic Castle in Hollywood.